Shadow Organisation Privacy Policy

Our Commitment to Privacy

We require information about your organisation to ensure that we can cater appropriately for your shadow shopping, shadow surveys and Shadow QC compliance program needs needs. All information held by Shadow Organisation Pty Ltd is held securely and we do not sell, trade or share information with anyone.

What information do we collect?

We limit the collection and use of client information to the minimum we require to deliver a superior service to you.

How do we use that information?

We will permit only authorised employees, who are trained in the proper handling and security of client information, to have access to the information we collect. We will always maintain control over the confidentiality of your information. We will not sell your information to third parties for commercial purposes. We may disclose information when required by law or in good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our company.

How do we protect your information?

All of the client data we collect is stored in a secure data centre and protected against unauthorised access. To ensure the safety of all your personal information, access to all confidential information is password protected. We use cookies to keep your session secure.

Do we use "cookies"?

Yes, our web server will place a small text file called a "cookie" on your browser. Many Internet services deliver cookies to people who visit their Web sites in order to make their services much more convenient and personalized. A cookie stores information about your use of a site on your computer and it can be retrieved later only by you or by the site that issued that cookie. The cookie itself does not contain client information.

We use cookies to keep your session secure. Some sites rely on information that is passed along with the URL to keep track of users that are logged in. This approach can compromise your security. By using your cookie to keep track of the time spent on our site, we guarantee the security of your information. A cookie is safe because it is not "executed" as code, and therefore cannot contain viruses. A cookie also cannot be used to extract any data from your computer.

The information we collect with cookies is not sold, rented or shared with any outside parties. In order to use this site, you need to have cookies enabled on your browser.

How to contact us or opt-out

We will monitor ourselves continuously to ensure that your privacy is respected. We welcome your questions and comments about our privacy policy. To contact us about our privacy policy please send an email to info@shadoworg.com

You can contact our customer service center at any time during business hours by calling 02 8448 2090.

This Privacy Policy is subject to periodic review and change. In order to view the current Privacy Policy, simply check this section of the Website.

Quality means doing it right when no-one is looking.
Henry Ford

If you make customers unhappy in the real world they might each tell 6 friends. On the Internet they can each tell 6,000 friends.
Jeff Bezos

If you don't look after your customers someone else will.
Unknown

Quality in a service or product is not what you put into it. It's what the customer gets out of it.
Peter Drucker

Do what you do so well that they will want to see it again and bring their friends.
Walt Disney

Repeat business or behavior can be bribed. Loyalty has to be earned.
Jane Robinson